Best Property Managers
in Cleveland

Cleveland Property Management Group manages residential properties from their Highland Heights location. The company has received feedback regarding appointment cancellations without direct contact, with automated rescheduling offering options several days out. Reports indicate some properties managed by the group have shown neglect, including uncut grass and weed growth, leading to concerns about maintenance and pest control.

However, the company's responsiveness and communication have been highlighted by out-of-state landlords seeking property management. Staff interactions are described as friendly and attentive to landlord needs, with efforts made to assist in understanding their property management portal. Long-term renters have noted fair rent practices and a deposit process, alongside consistently quick and clear communication that felt valued.

Within the organization, Chastity Scott is specifically recognized for her detailed attention, clear communication, and follow-through on property matters. Her approach is characterized by anticipating needs and resolving challenges with efficiency and integrity, particularly during a family's critical medical situation. Scott's role is described as providing a calm and clear presence, offering support beyond standard property management duties.

Progressive Urban Property Management, located at 4001 Detroit Ave Ste 200 in Cleveland, Ohio, works with property owners and residents. Ella, a member of their team, provides attentive customer service, responding promptly to concerns. Property owners, including those managing properties from out of state, find Amy Pierse to be a consistent point of contact who addresses issues and facilitates resolutions by collaborating with multiple parties and vendors.

The firm handles maintenance and remodeling projects for properties under new ownership, acting as a conduit between residents and the new management. Faye, another team member, is noted for her organizational skills and detail-oriented approach, ensuring that projects remain on track and services are provided efficiently. This level of engagement helps foster trust within a neighborhood during transitions.

When urgent repairs arise, the team has demonstrated swift action. In one instance, a tenant reported a malfunctioning furnace. Faye arranged for Steve to visit the property the same day. Steve assessed and repaired the furnace, explaining the work performed. The responsiveness and thoroughness in addressing such issues are a consistent observation among those who work with Progressive Urban Property Management.

Realty Trust Services operates from its Cleveland address at 3407 W 117th St, offering property management solutions. The firm manages tenant relations and property upkeep for its clients.

George Ruiz and Ram Pinta are noted for their responsiveness, with clients reporting swift communication for maintenance requests and paperwork management. Ram Pinta, specifically, has been recognized for his transparent and communicative approach during move-out processes, contributing to a smooth transition for departing residents.

The team's expertise extends to handling lease renewals and addressing tenant concerns. Clients have found Ram to be a consistent point of contact, facilitating clear communication and problem-solving for family needs.

HomeHop Property Management handles properties in the Strongsville area, including listings like Werner House. Guests have noted the number of bathrooms and unique architectural details at some of their managed residences. Easy access to major roadways has been mentioned as a convenience for those staying at their properties.

One property managed by HomeHop, the Werner House, offered distinct features for visitors. The availability of multiple bathrooms was a point of positive mention, along with varied elements discovered throughout the dwelling. Proximity to transit routes also factored into guest experiences.

However, concerns have been raised regarding the cleanliness and condition of properties managed by HomeHop. Reports detail issues with stained walls, furniture, and visible debris upon arrival. Communication and resolution processes for these issues have also been described as problematic by some former guests.

JAMM Real Estate Co. and JAMM Property Management has worked with clients on the sale of multiple investment properties in Cleveland’s Detroit Shoreway and Ohio City neighborhoods. The company’s agents have assisted buyers in securing new homes, including guidance through complex transactions. Peter Shamatta, an agent with the firm, has been noted for his work in both selling existing homes and finding new residences for clients.

The firm’s property management division has overseen rental properties in the Cleveland area. While some past tenants have reported positive interactions and found assistance with resolving issues, others have experienced a different reality. One tenant described concerns regarding the maintenance of a rental property, specifically noting a back door repair that was addressed with a thin piece of wood rather than a full replacement. This tenant's subsequent reapplication for another JAMM-managed property was also met with a denial.

Interactions with specific individuals within the company have drawn varied feedback. DeAnn is cited for being helpful and courteous in resolving tenant issues. Mike Anter has been recognized for his responsiveness and professionalism in facilitating the sale of investment properties, navigating difficult scenarios with buyers. Conversely, a former tenant described their interactions with a supervisor named Sharon as consistently unpleasant and unprofessional.