OzRealty handles property management from their Toledo office at 5429 N Detroit Ave. During a property restoration project, Rebecca oversaw the approval of masonry work on front steps and the installation of screen doors on enclosed porches. These porches and their railings were recently repainted, contributing to the property's improved appearance. Rebecca and Larne have responded to requests.
The company also manages property transitions. Laarne assisted a new resident with their move-in process, addressing numerous questions in a timely manner. Another resident noted Bekah's thoroughness throughout the property turn process. This included identifying and addressing foundation issues while staying within an approved budget for lead requirements and property improvements, with work commencing promptly after estimate approval.
Feedback exists regarding unexpected costs and communication style. One owner reported discovering additional work needed after initial extensive repairs, followed by further "new discoveries" that increased expenses. This owner also noted a preference for text-based communication via an app over requested phone calls.